FREQUENTLY ASKED QUESTIONS
How can I pay?
You can pay by PayPal.
If you wish to use your debit or credit card, please select guest checkout to proceed.
I live outside from Thailand, is it still possible to make a purchase?
Yes, we do ship almost everywhere. You can view our shipping and tracking informations, here.
What happens if an item I’ve ordered is unavailable?
Unfortunately, we cannot always guarantee availability of our products. If the item you ordered becomes unavailable or delayed, we will notify you immediately by e-mail or telephone. We will not charge your order until it is ready to ship. We also do not charge you for items that are unavailable. A pending amount may appear immediately on your statement after placing your order as a measure authorize your card. However, the amount will not be processed until the time of shipment; any pending amount will disappear shortly after the order placement.
I still haven’t receive my package, what should I do?
You will receive an order confirmation e-mail after the order is shipped. You can track your package using the tracking number you received in the e-mail. Enter your tracking number in the box below to track your order:
Once your order is shipped from our store, please contact the shipping carrier directly with any inquiries regarding the status of your package.
Can I exchange or return my purchase?
You can view our returns and refunds policy, here.